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Homestead, a real estate startup focused on ADUs, needed a better way to manage client requests and project updates. With NotionFlows, they built a clean, branded client portal that streamlined communication and internal tracking — all without adding new tools to their stack.
Company size: 11-50
Industry: Real state
Headquarters: US
Apps used: Notion, Super, Memberspace.
Services: Notion website, Notion workspace
Simplifying home upgrades, one ADU at a time
Founded in 2020, Homestead helps homeowners build ADUs — small, secondary homes like backyard studios or converted garages. Their mission is to make affordable housing more accessible by turning underused spaces into income-generating units.
As the team grew, so did the complexity of managing client requests, updates, and documentation. Homeowners were often left wondering where things stood, and the Homestead team was juggling updates across email threads, spreadsheets, and Slack messages.
That’s when they reached out to us to help them streamline the experience — for both clients and the internal team.
The challenge
Homestead needed a better system to manage homeowner communication and internal workflows. Specifically, they were looking for three things:
1. A centralized client hub
Homeowners had no single place to submit project requests, view invoices, or track updates. The experience felt disjointed and unclear.
2. A branded interface
As a modern, design-forward company, Homestead wanted their client portal to reflect their brand — something clean, simple, and trustworthy.
3. A way to track internal requests
Behind the scenes, their team needed a ticketing system to manage design revisions, questions, and bugs as projects moved forward.
The Solution
We designed a lightweight, scalable client portal using Notion, Super, and MemberSpace.
Client-facing portal in Notion
We built the core portal structure inside Notion, with sections for project requests, updates, and invoices. Each homeowner received a secure, personalized dashboard — styled through Super to match Homestead’s branding — where they could check on progress without needing to reach out.
Secure access with MemberSpace
To keep the experience smooth and secure, we used MemberSpace to handle authentication. Homeowners could log in, view their project, and access relevant documents — no complicated logins or third-party tools required.
Internal ticketing system
For Homestead’s team, we created a ticketing workflow inside Notion. This made it easy to log requests, track bugs or revisions, and assign tasks — all while staying in the same tool they already used for project management.
The Results
A better experience for homeowners
Clients now have a clear, simple way to engage with their renovation project — from submitting requests to seeing updates and accessing invoices.
Smoother internal operations
The new ticketing system helps the Homestead team stay on top of requests and communicate more efficiently — without bouncing between tools.
A professional, branded portal
With Super, the portal feels like a polished web app, not a generic Notion doc. It reinforces Homestead’s credibility and modern approach.
Built for scale
As Homestead continues to grow, their portal is flexible enough to support more clients, new workflows, and additional features — all within a system they already understand.
Ready to transform how you work with clients?
Start building a smarter, branded portal in Notion — without the overhead of a custom build.
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