Why I Choose Notion Over Confluence, and Why Modern Teams Eventually Will Too

by Roxana Rodriguez

For the past five years, I’ve lived inside Notion. Not as a casual note-taker or template collector, but as someone who has built systems, cultures, and entire operational backbones for teams of every kind. During that time, I’ve seen many organizations wrestling with the same question:

“Should we double down on Confluence, or move our teams to Notion?”

It’s a fair question. Confluence has been around longer, is deeply embedded in engineering-heavy organizations, and integrates well across the Atlassian suite. But the more our work becomes cross-functional, fast-moving, and AI-accelerated, the more that older paradigms show their cracks.

And increasingly, leaders are realizing the same thing I did years ago:

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“We’re moving away from a world where communication is siloed towards one where everything’s accessible, and people up and down the org chart can contribute. Notion helps you do that in a low-overhead way.” — Michael Truell, Co-Founder & CEO at Cursor

Before diving deeper into each topic, here’s a quick comparison to set the stage.

Feature
Notion
Confluence
Documentation
Comprehensive modern knowledge management
UX often clunky and buggy. Built for technical docs, harder cross‑team use.
Project management
Highly customizable and adaptable for any team
Not native in Confluence. Requires Jira or Trello.
Databases
Robust, flexible and connects workflows across teams
Creates confusion on when to use Confluence vs Jira vs Trello
AI integration
Deeply integrated across the workspace, including federated search
Needs multiple AI products to match full capability (Atlassian Intelligence, Rovo)
Jira integration
Deep integrations: Enterprise Search, previews, synced databases, 2‑way sync coming
Customization often complex and needs technical skills
Search
Unified search across Notion, key tools, and the web
Enterprise search via Rovo, fragmented across apps
Customizability
Flexible building blocks that adapt to many workflows
Rigid model that adds complexity and needs technical know‑how
Collaboration
Real‑time collaboration throughout the workspace
Live Docs real‑time, but cumbersome for large docs; rigid permissions
Cost-effectiveness
Consolidates tools and serves many teams
Often part of broader Atlassian suite pricing
Learning curve
Moderate
Steep
Scalability
Excellent up to ~10K users with proper setup
Proven at very large enterprise scale
White boards
Embeds supported (Miro, Whimsical)
Native boards, but value depends on teams actually collaborating in Confluence

Confluence Isn’t “Bad.” It’s Just Built for a Different Era.

To be clear: Confluence has strengths. Its hierarchical wiki system works for rigid documentation. Technical teams familiar with Atlassian’s universe may feel right at home. And yes — it scales for massive enterprise deployments better than almost any legacy system.

But the world has changed.

Teams today don’t operate in tidy silos. Work doesn’t travel in straight lines. And the people creating and consuming knowledge are no longer just engineers. They’re cross-functional teams with fluid workflows.

Confluence’s rigid structure and higher learning curve often mean teams don’t use it enough to make it valuable. Things quickly become stale, abandoned, or scattered across pages no one remembers to revisit.

And the result? A company full of documents no one trusts — and therefore no one uses.

Why Notion Wins for Modern Teams

After half a decade of building systems in Notion, here’s why I consistently choose it over Confluence for any team trying to evolve how they work.

1. A Connected Workspace — Not Just a Documentation Vault

Unlike Confluence, Notion isn’t just a place to store information. It’s a place where information connects, evolves, and powers real workflows.

  • Docs tie directly to projects, tasks, and roadmaps.
  • Linked databases connect work across teams.
  • Page mentions, backlinks, and synced blocks create a living network of knowledge.

Your uploaded resources emphasize this foundational principle:

Notion is designed to create a “connected knowledge system” with tools like central docs databases, linked views, backlinks, embeds, and page analytics—turning scattered pages into a system people trust.

Confluence describes documentation.

Notion connects it to the rest of the business.

2. Unmatched Flexibility for Cross-Functional Work

Notion’s modular building-block structure means teams aren’t forced into one workflow. Instead, they shape the system around how they actually work:

  • Customizable databases
  • Page templates
  • Inline and full-page databases
  • Buttons and simple automations
  • Relations & rollups for cross-team reporting

Your files reinforce that Notion adapts to every team, whether as a wiki, process engine, or structured database—meeting teams where they are, not the other way around.

This flexibility removes tool sprawl because a single workspace can host docs, tasks, roadmaps, assets, intake forms, and more.

Teams move faster because they’re not hopping across a dozen tools to find one answer.

3. A Modern UX People Actually Want to Use

One of the things leaders underestimate most is employee delight.

Tools don’t just need to be functional — people must want to engage with them. Notion succeeds here in a way Confluence simply doesn’t:

  • Clean, modern, intuitive interface
  • Fast real-time collaboration
  • A thriving global template ecosystem
  • Low learning curve across non-technical teams

When employees actually enjoy their tools, adoption skyrockets. And adoption is the real measure of value.

4. AI That Feels Native — Not Bolted On

Confluence has made big strides with Atlassian Intelligence and Rovo.

But Notion’s AI is different.

It isn’t an “add-on.”

It’s embedded directly into the workflow.

Notion AI, research mode, AI meeting notes, AI blocks, and most importantly — Notion Agents — turn your workspace into an intelligent, operational companion.

An agent can update docs, analyze content, summarize meetings, pull insights from connected tools, and even build new systems for you.

And with Enterprise Search, Notion delivers answers, not just documents.

5. A Truly Integrated OS for Projects + Docs

Confluence was never designed for project management.

It depends heavily on Jira — which is great for technical teams but alienating to everyone else.

Notion offers:

  • Native project and task management
  • Timeline, calendar, list, board, and chart views
  • Dynamic relations between projects and tasks
  • Jira integrations when engineering workflows require depth

In other words:

Notion becomes the command center. Jira becomes the execution engine.

This balance aligns everyone from product to design to engineering without forcing them into tools that weren’t built for them.

What Teams Gain When They Switch to Notion

The benefits are not theoretical. They show up quickly and consistently:

  • Faster information access
  • Better cross-team alignment
  • Reduced meetings and context-switching
  • Higher employee satisfaction
  • Simplified tool stacks and lower costs

Your uploaded materials highlight how a well-designed workspace structure (Home → OS → Teamspaces) creates clarity, consistency, and discoverability across the organization — something Confluence often struggles to provide due to fragmented tools and rigid content silos.

Where Confluence Still Has an Edge

To be balanced:

Confluence does outperform Notion in a few areas:

  • Massive enterprise deployments with 20k+ seats
  • Extremely regulated technical documentation
  • Organizations deeply invested in Atlassian’s ecosystem

If your workflows are heavily technical and you need deep Jira-native integration at every step, Confluence can operate as a strong wiki companion.

But for most teams, these advantages don’t outweigh the friction.

The Leadership Imperative

Tools are not neutral.

They shape how people think, work, communicate, and collaborate.

Teams today need:

  • Tools that unify, not fragment
  • Systems people adopt, not avoid
  • Connected knowledge, not isolated content
  • AI that accelerates work, not complicates it

Notion is built for that world.

Confluence was built for a world where documentation lived in linear hierarchies and was maintained by a select few.

The companies that win in the next decade will be the ones that build cultures of documentation, knowledge sharing, and operational clarity. And Notion gives leaders the environment to make that culture real.

As someone who has seen countless teams transform their workflows through Notion, I can say this with confidence:

Moving from Confluence to Notion isn’t just switching tools. It’s upgrading how your organization thinks and works.

If your goal is true cross-functional alignment, modern workflows, and a workspace that evolves as fast as your team does — the choice becomes clear.

FAQ

Isn’t Confluence better for engineering teams?
Can Notion scale for enterprises?
What about security and access control?
Do teams lose any functionality by leaving Confluence?
How hard is it to migrate from Confluence to Notion?

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