It’s rare, but not impossible. While updates are meant to improve functionality, sometimes bugs slip through. If you notice a feature behaving differently (or not working at all) after an update:

1. Refresh the app/browser.
2. Check Notion’s status page to see if they’re aware of an issue.
3. Reach out to Notion Support if the problem persists.

Notion doesn’t roll out updates to everyone at once. It can take up to 24 hours for your workspace to get the goods. So if a friend or colleague has an update you don’t, it’s just Notion’s staggered rollout doing its thing. The best solution? Sit tight—it’s coming.

If Notion has officially announced an update but it’s still MIA in your workspace, check out the troubleshooting steps below. You might just need a quick refresh to get things moving.

If waiting it out hasn’t solved the issue, here’s how you can troubleshoot:

1. Check your internet connection

First things first—Notion can’t update without a stable connection. Look for a little “Offline” message at the top of your Notion window. If it’s there, your internet might be the culprit.

2. Refresh Notion

Often, a quick refresh is all it takes:

• Using the desktop app? Press Cmd+R (Mac) or Ctrl+R (Windows).
• On a browser? Use your browser’s refresh shortcut or reload the page.

Sometimes you just need a clean slate. Resetting Notion clears all local data and cache, but heads up—you’ll be logged out of all accounts. Make sure you’ve got your login details ready before hitting reset.

For the most up-to-date instructions, check out Notion’s official reset guide here.

If nothing’s working, it’s time to call in the pros. Head to the bottom of your Notion sidebar and look for the Help & Support option. From there, you can submit a support ticket and let the Notion team work their magic.

Got a sneak peek at a Notion feature before anyone else? Here’s why that might happen:

1. Rollout in progress

You’re part of the early wave! Notion rolls updates out gradually, and sometimes you get lucky. The feature will be announced officially once the rollout is complete.

2. A/B testing

Notion is constantly experimenting, testing features with select users. If the feature sticks, it’ll eventually roll out to everyone.

3. An accidental leak

Oops! Sometimes Notion accidentally pushes unfinished features to production. They don’t last long, so enjoy the preview while it’s there.

Notion usually shares update details via their Release Notes page or their Twitter account. After major updates, you’ll also see an in-app notification summarizing the new features or improvements.

We will also do our best to update this page with use cases related to the update.

Pro tip: Bookmark this page to stay in the loop!